How to get refund when the payment taken but no recharge points

WarzS8

If we recharge thru PayPal, the payment would be taken out from our credit card and no recharge point issue to us, how can we cancel and get the refund?  This is the serious problem because it stop many players from recharge.  We are waiting to get this problem solved before recharge again.
all shu server 8 members need your helps

COTK-Chen

duncan111111111 replied at 2016-3-5 11:22
I paid for gold last weekend via paypal. For some reason i did not receive it. I contacted staff and ...

I have read your message on Facebook PM. Thank you for your patience.

duncan111111111

It is a business, and this is money. They needed to treat customers like customers...are they too good for my freaking money?

youyou

duncan111111111 replied at 2016-3-5 11:22
I paid for gold last weekend via paypal. For some reason i did not receive it. I contacted staff and ...

they take their own sweet time since its just vip1

duncan111111111

I paid for gold last weekend via paypal. For some reason i did not receive it. I contacted staff and proved to them with receipts. Nothing has been done about it. Now i have missed a week of VIP 1, and the special characters i intended to buy. I am very displeased and after i showed them proof all communication stopped nor any explination. This is feed back of course, but has anyone else had this issue?

Roadblock
S51
New Dawn
Via Paypal

Immortal

Gak usah pura2 bro...
Sok2an ngasih bukti...
Gue tuh tau orang macam loe..
Dump list paypal aja gak tau...loe tuh cuma reseller doank..
Jual id baru yg dah ada isi pointnya..yg ngerjain kan bukan loe..lo cuma bisa jual..

TukangEmas

anyway arthur you are miss typing i think. its heyshell forum not heyshell fourm. check top left.

TukangEmas

by the way what is dump paypal shit? lol.

if u want to talk with me personally you can add my YM.
we can talk

TukangEmas

let me capture it so i have prove to many users of heyshell.

Let them judge

TukangEmas

see..youre showing your skin...

Hello there arthur..