email has been sent but no reply... poor gm.... i lost my money and lost my heyshell point 16... recharge success but no get the point ... shame on you gm... send complete with screenshot but no response....
We're sorry for late reply, cause we have a holiday several days ago. pls provide us the following information,thx
1. when did you recharge and the screenshot
2. channel of payment
3. ign
4. server