Heyshell Games Forum»heyshell forum › Clash of Three Kingdoms › Bug Reports › Cannot load game in IE11 and Chrome

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Cannot load game in IE11 and Chrome

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1^#

Post time 2015-7-19 21:21:27 |Show the author posts only |Descending

Hi,

I cannot load game from IE11 and Chrome to any servers.
Only running horse is seen.
Cleared cache still cannot.
My internet connection is stable as well.

Help please.
Thanks

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COTK-Chen

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Post time 2015-7-20 14:41:41 |Show the author posts only

Does the problem still exist now?

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sibeiow

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Post time 2015-7-22 16:30:44 |Show the author posts only

Yes still exist.
However, I find that if I disable Avast anti-virus, it will be ok.
Please advise.
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COTK-Chen

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Post time 2015-7-22 19:20:33 |Show the author posts only

sibeiow replied at 2015-7-22 16:30
Yes still exist.
However, I find that if I disable Avast anti-virus, it will be ok.
Please advise.

Sounds like the game is taken as virus by accident..

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sibeiow

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Post time 2015-7-22 22:53:46 |Show the author posts only

So, what should I do?

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COTK-Chen

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Post time 2015-7-23 14:41:55 |Show the author posts only

sibeiow replied at 2015-7-22 22:53
So, what should I do?

Maybe you need to close Avast when playing on computer..

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