Heyshell Games Forum»heyshell forum › Clash of Three Kingdoms › Bug Reports › Recharge point not received

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Recharge point not received

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Post time 2014-10-11 13:53:02 |Show the author posts only |Descending

Dear gm or admin,please fix it,my friend already buy point,but didn't receive,don't say you just taking money without giving golddd

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Athur

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Post time 2014-10-11 14:46:29 |Show the author posts only

Sir/Madame, pls provide us the following information so that we could get his/her point back,. thx
1. when did he/she recharge and the screenshot
2. channel of payment
3. ign
4. server

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CaoPi

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Post time 2014-10-11 19:25:36 |Show the author posts only

Athur replied at 2014-10-11 14:46
Sir/Madame, pls provide us the following information so that we could get his/her point back,. thx
1 ...

25 September 2014,around 13.00-14.00 GMT+7
Gudang voucher
Dragoon
S14

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CaoPi

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Post time 2014-10-11 19:27:59 |Show the author posts only

He not screenshot the payment
Here the GV voucher code: 8EJxT-oknHR-vKnXc-IfgGF

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Athur

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Post time 2014-10-22 10:48:52 |Show the author posts only

CaoPi replied at 2014-10-11 19:27
He not screenshot the payment
Here the GV voucher code: 8EJxT-oknHR-vKnXc-IfgGF

Sir/Madame, this could not be solved till you provide us the screenshot of recharge, maybe you could check the payment history to find out the screenshot of the recharge. Once we received, we'll deal with and help you asap. Sincerely hope you could understand. thx

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HanTu