TOP UP PROBLEM AGAIN !!!!

macho

Yan dont quit. We'll miss u

reynous

Anyone want occupy this poor company.. then make it better with ur own. Fire all the staff. LOL

ry4i7

was trying to find the way to report this heyshell to facebook too ,so they can not make advertise there anymore,to get another vip victim for them

hope i will find the way for heyshell happiness

find website in china for reporting website ,but still dunno how to use ,lol

Athur

sima replied at 2015-3-17 18:29
Poor hey shell, day to day top vip and good players quit one by one. I know we all like the three Ki ...

Sir, every time the problem or suggestions provided by players will all be taken seriously, even though it may need time or hard to be fixed, we still try our best to deal with these problems, the only reason is we just hope to provide players a better service and let all players better enjoy this game, sincerely hope u could understand. In addition, we'll continue to try our best to make improvement even though there maybe some misunderstanding between u and us, and if u have problems, pls contact us, perhaps sometimes, it could not be handled at once, we'll try and never stop trying it, thx for ur understanding and continuous support

ry4i7

well i am surely quit from this game now , they make mistakes and just keep telling us to keep playing without any change or compensation of their fault ,that is imposiblle things to do

first time my recharge like this 200 point,was gone without heyshell process it ,and i still let it be (until now the point gone like wind and my balance already cut in my gudang voucher account)

now this is the second one ,already give up with their poor service and system

hope we meet again in other game sima
but i really dont want to be your opponent ,lol  

sima

Poor hey shell, day to day top vip and good players quit one by one. I know we all like the three Kingdom, too bad that  heyshell gives us the poor service and support. Most of retired players are high vip, heyshell should know, this game survive by their support, if they dont know how to keep them or make them happy, sooner or later this game gonna bankrupt. I used to tell them already most of event are up on weekend but at the weekend they dont work, no support no reply any bug happen and other issue.
Later on they just come up and say: your request has been record, we will forward this to our staff. Now i dont really care asking for help from them. One i find another better game, i can just quit.

sima, s7

Athur

sima replied at 2015-3-17 17:07
I recharge from app, have no problem. Now I'm also bored with cotk. They promised to finished clones ...

Sir, about the clones, we have never stop dealing with this problem, and we'll continue to do this as well, pls believe us, keeping balance is important and thx for ur understanding

ry4i7

hi sima ^^
usually i recharge with gudangvoucher app always no problem,get the gold right away,like the first day tourney,i rc twice at 13 march,just use it for claiming voucher
but at 14 march ,i recharge ,and they stop the point to my id
from 14 until 15 cannot recharge again ,and cannot claim anymore
and they process it right at 9.37 at 16 morning,one day after tourney finish ,cannot do anything with the voucher claim anymore

i quit this game now ,tired of heyshell lame work
let my id become clone for others in shu now
elite clone

sima

I recharge from app, have no problem. Now I'm also bored with cotk. They promised to finished clones issue, but everyday clones is being created. And you could understand how bored when you fight against those clones.

ry4i7

heyshell classic reply :


the meaning is keep playing you fucking idiot member , and keep recharge for fucking heyshell so they can fuck every day

my recharge detail in heyshell have time detail also :




my gudang voucher account recharge to heyshell detail also have time :




now compare the time ,and see how long my last recharge being process by fucking heyshell,that makes me cannot claim any of the tourney voucher event :


I CAN AFFORD TO RECHARGE FOR HEYSHELL FUCKING THERE,BUT NOT LIKE THIS
I LOST MY INTEREST ALREADY ,AND FUCKING HEYSHELL JUST SAID THAT I KEEP PLAYING ??
JUST LIKE THAT??

JUST SENT MY PAYMENT BACK TO MY ACCOUNT ,THANKS