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Heyshell Games Forum»heyshell forum › Clash of Three Kingdoms › Bug Reports › I didn't get my first place prize
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I didn't get my first place prize

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Cowboy

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Post time 2016-4-13 00:31:45 |Show the author posts only |Descending
Hello gms, I have been waiting for a response for days now. I won the last spin the wheel event, and have yet to receive the reward. I emailed you shortly after event days ago and you have yet to reply. Please contact me swiftly to fix this issue.
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COTK-Chen

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Post time 2016-4-13 14:12:46 |Show the author posts only
May I know your IGN and server? We will check it for you ASAP. Thank you for your patience.
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Cowboy

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Post time 2016-4-13 15:04:05 |Show the author posts only
S51, new dawn.

In game name cowboy

Do you guys compensate for these errors? I have gone days without items that could have benefited me greatly, plus spent a lot of time reaching out to you.
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COTK-Chen

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Post time 2016-4-13 15:23:57 |Show the author posts only
Cowboy replied at 2016-4-13 15:04
S51, new dawn.

In game name cowboy

We have confirmed this issue and will send you the rewards directly when you are online.
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Post time 2016-4-13 15:41:25 |Show the author posts only
I'm online now for a tad longer.will be looking for package
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olivermaur

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Post time 2016-4-13 20:57:49 |Show the author posts only
thank you for all, my friends from WU S31
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Cowboy

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Post time 2016-4-14 02:47:27 |Show the author posts only
Got it, thank you.
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