Recharge glitch

Atobe112

So I went to do my first buy for this game since I am enjoying it. I bought the 8$ package and nothing happen so I bought the 1$ package and it went through and gave me the 200% bonus even though it was my 2nd buy. When I reclick the 8$ package it comes up with "purchased but hasn't downloaded" looking at my credit card statement it looks like I'll be charged for it without getting what I payed for!

Is there anywhere to fix this or some other way to contact them?

Athur

Hello,
Please check if you have been charged for the 8$. If that is true and you got no gold in game, please give us more information below:
1. Server
2. IGN
3. Apple receipt( you can find it in your apple account email)

Atobe112

Well my big problem was the 200% bonus. I did end up getting the 8$ worth of gold.. But it should have been 16$ worth with the 200%