Need Help from GM

Bruiser

Need help coz lost of my 80 lantern fragments. Yesterday so much delay connection. I have email to consumer service yesterday, thx n rgds

JianYi

bro... i thnk u  accidently convert to bowlde....hehehehe
I think U just can sing "LET It Go" only

evefie

to be fair to players, think gm should help revert back if this is really an accident. its about more than 30k vouchers.....

COTK-Chen

Could you offer us your IGN and server? We will check it for you.

Bruiser

COTK-Chen replied at 2015-11-19 20:09
Could you offer us your IGN and server? We will check it for you.

My ign name is Bruiser from server 43, thanks for your kind of attention looking forward from you. Thanks n regards

COTK-Chen

Bruiser replied at 2015-11-20 01:02
My ign name is Bruiser from server 43, thanks for your kind of attention looking forward from you. ...

If you have 80 Super Lantern Fragment, it will be combined into Super Lantern Scroll automatically. With the scroll and certain amount of bowlder, you can combine your lantern into Super lantern at trinket works.

Bruiser

COTK-Chen replied at 2015-11-20 14:20
If you have 80 Super Lantern Fragment, it will be combined into Super Lantern Scroll automatically ...

Yes understood for that i used to work with super jade and super slot also but for this matter i really lost the 80 lanterns fragment
And on trinket just apper (0/1) so i think that mean mine nothing isn't it?

Thanks and regards

devilingtz

To be honest and talk logically mr.GM no users would be converting all those 80 s.lantern frag to
Bowlder, maybe you should have check it on the cause of the fragment lost, maybe there is a new bug on new version.. That way the player will be loyal to your game and your company.. Share your tracking of the item lost to the users by PM also appreciated.. Hope you can care us more.. Thanks.. As for information S43 Bruiser is a frequent top up player, current on vip 8 to 9 , no 1 warrior in wu s43.. Thanks

JianYi

Bruiser replied at 2015-11-20 18:31
Yes understood for that i used to work with super jade and super slot also but for this matter i r ...

Mybe u need up ur work level bro....super lantern need lvl3 if not wrong

Bruiser

JianYi replied at 2015-11-21 21:21
Mybe u need up ur work level bro....super lantern need lvl3 if not wrong

I did level 4 works before they gone bro...still dont understand this case i though coz of delay connection this happen