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can not recruit troops (idle status)

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Post time 2014-6-7 03:19:03 |Show all posts
Please fix my account, two of my hero always in idle status..
I already fire and then recruit again but nothing happen..
Need help asap..thanks..

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Post time 2014-6-9 10:27:32 |Show all posts
Hi, please provide these information to us to help solve the issue:
>>Where are you from
>>Your server
>>Your IGN
>>Your device(iOS, Android or Web)
>>Are you using the latest version? 4.0.0 for iOS and 4.0.3 for Android.(if not, please try the latest version.)
>>more information about your problem
>>please take a screenshot.

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Post time 2014-6-23 06:05:29 |Show all posts
Edited by bap at 2014-6-23 06:24

Hi, I have the same problem, 3 of 4 of my generals does not auto recruit.

This occurred when I ran out of food and arrows for generating troops disappeared (So yeh not even orders work for them),
but after I got some food back it stayed that way.
I have 2 mill food now and soldiers just lost their appetite..

I notice that if I close the app and reload it after a period of time all troops are full and food is taken, but if I battle again, auto recruit still doesn't work and it goes back to idle with no arrows to use orders.

Country: UK
Server: S14
IGN: Syndicate
Playing on: LG Nexus 5
IOS: 4.4.3

I tried playing on the browser, seems like this carries over and I have the same problem.

Edit: argh forget it. I Just read another post where you said to fire them and recruit again. not only did it not recruit I lost all Fosters I did on those generals. I'm uninstalling the game... not wasting more time on it

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Post time 2014-6-23 11:21:01 |Show all posts
Hello, your problem will be fed back to the staffs. Please wait patiently.

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Post time 2014-6-23 12:12:18 |Show all posts
Can you take a screenshot for us?

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Post time 2014-6-24 01:03:49 |Show all posts
OK, Just to be nice, I took them on browser since I un-installed it from the mobile.

top-left: just logged in all health is back.
top-right: going into trial tower, system recognises generals as not full in health when they clearly did have full health in top left pic.
bottom left: during battle bottom general recruiting but the one third down does not.
bottom right: battle finishes, first 3 generals not recruiting and no Orders. last general recruiting and have orders.

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Post time 2014-6-24 09:47:53 |Show all posts
Ok. I will feed it back to the staffs.
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