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MOL recharge did not credit

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Post time 2014-6-9 12:51:36 |Show all posts
Hi Please help my issue on your game.
I recharged on S - 14 barbarian
IGN FeiXin
for 10 points amounting 5 $
no points was given to me but it
got deducted on my MOL account

Dear Valued MOL Member,

Thank you for using MOLPoints.
This e-mail serves as a receipt for your recent
MOLPoints transaction. Please keep this receipt
for your own reference.

------------------------------------------------------
Product : PayByCash order 1213353350
MOL Order ID : MP18984158
Reference ID : 46576986_1213353350
Amount : PHP 269.94
MOLPoints : 270
------------------------------------------------------

If you have any questions, please do not hesitate to contact
our Customer Care, Monday-Friday (GMT+08:00) 09:00 A.M. - 06:00 P.M. at (632) 750

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Post time 2014-6-9 16:35:28 |Show all posts
Hello, your problem is recorded. It may need some time. Please be patient.

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Post time 2014-6-10 11:59:28 |Show all posts
Please see attached file on the confirmation email from MOL

!attach_nopermission_notice!

You have to Login to download or view attachment(s). No Account? Register

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Post time 2014-6-10 14:12:45 |Show all posts
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