Heyshell Games Forum

Title: Problem on killl rank [Print this page]

Author: SuperxX    Time: 2015-2-28 20:07
Title: Problem on killl rank
hey GM,

i have problem on the Rank , i cannot claim it even i top 3, wtf is that? Please give the reward back to me ~  server 30




Author: Athur    Time: 2015-3-2 13:41
Sir, when the color became grey, it means u had claimed it, thx for ur understanding
Author: SuperxX    Time: 2015-3-7 21:49
Sir, that silver = 0 how i claim it ?
Author: \o/    Time: 2015-3-8 07:47
dude , read the timer , still can't claim yet , and why worry anyway , it auto claim for you , just collect the chests , and as for 0 , I think you didn't log last day , so you didn't rank , hope that helped
Author: SteelBarr    Time: 2015-3-12 12:31
Edited by SteelBarr at 2015-3-12 12:32
Athur replied at 2015-3-2 13:41
Sir, when the color became grey, it means u had claimed it, thx for ur understanding


Dear Arthur,

I have the same problem. I cannot claim the reward from the killing rank (before I manage to press claim it disappeaers). Only sometimes I can claim it.
Please have a look at this problem. Thanks!

Server: S30
Device: iPhone6
Author: Rico19816    Time: 2015-3-12 14:22
Dear Arthur,

i have problem with COTK S29, after upgrade it's become error..i can go to world war for war also can't open all my inventory or quest??..
can u fixed it, cause i really like this game..

thanks.
Author: Athur    Time: 2015-3-12 20:00
SteelBarr replied at 2015-3-12 12:31
Dear Arthur,

I have the same problem. I cannot claim the reward from the killing rank (before I m ...

Sir, pls provide us ur ign and related screenshot, thx for ur understanding
Author: SteelBarr    Time: 2015-3-12 21:53
Athur replied at 2015-3-12 20:00
Sir, pls provide us ur ign and related screenshot, thx for ur understanding

Dear Arthur,

Here is a screen shot of my kill rank taken some time before reset and claim button does not work.
My Nick name in the game is: Barr
Server: S30
Do not know what is ign

[attach]1873[/attach]
Author: Athur    Time: 2015-3-13 11:56
SteelBarr replied at 2015-3-12 21:53
Dear Arthur,

Here is a screen shot of my kill rank taken some time before reset and claim button  ...

Sir, Ign means In game name, we'd like to make sure once again, is the name Barr ur ign? thx for ur understanding
Author: SteelBarr    Time: 2015-3-14 12:22
Athur replied at 2015-3-13 11:56
Sir, Ign means In game name, we'd like to make sure once again, is the name Barr ur ign? thx for u ...


Yes, Arthur, my ign is Barr on S30
Author: Athur    Time: 2015-3-17 18:30
SteelBarr replied at 2015-3-14 12:22
Yes, Arthur, my ign is Barr on S30

Sir, based on ur requirements, we've checked and u had already claimed, thx for ur understanding
Author: SteelBarr    Time: 2015-3-20 23:19
Athur replied at 2015-3-17 18:30
Sir, based on ur requirements, we've checked and u had already claimed, thx for ur understanding

Thank you very much, Arthur!

As far as I understood it is auto claimed even though does not show. I can check that it has been claimed in emails.




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