Heyshell Games Forum

Title: can't login [Print this page]

Author: CrowFounder Time: 2015-4-23 20:42
Title: can't login
Hey Gm why after i update in playstore i can't login im stuck in "ENTER THE GAME" can you fix this Gm? i hope you can fix this fastly

Author: COTK-Chen Time: 2015-4-23 21:03
Sorry for that. We are trying our best to solve this. Would you mind going to http://bbs.heyshell.com/forum.ph ... page%3D1&page=2 so that we can talk about it together.

Author: Milquenn Time: 2015-4-27 00:12
Same problem. Just keep showing enter the game nothing happens can not login

Author: 4522 Time: 2015-4-27 04:10
Same problem sir. In phone

Author: Trinity Time: 2015-4-27 11:14
we need a hotfix or solution for this. and more info. is this a server wide problem or applies to only a minority of us...
Currently playing at S34 . Samsung Galaxy S5. Nick : Trinity
This is proving to be quite detrimental as its a new server

Author: Goruk Time: 2015-4-27 11:28
Edited by Goruk at 2015-4-27 11:52

What happen, im stuck at enter the game today? Since update it work perfectly..

. My connection is fast, so im not blaming my internet connection. Please fix it.. since i can log in using my other mobile. Thanks

Opps, ignore my post.. its work again.. sry, about it.
I just clear cache, & clear data..

Author: COTK-LA Time: 2015-4-27 11:54

Milquenn replied at 2015-4-27 00:12
Same problem. Just keep showing enter the game nothing happens can not login

Hi, bro, pls provide us the related screenshot so that we could better understand and help u, thx

Author: COTK-LA Time: 2015-4-27 11:54

Goruk replied at 2015-4-27 11:28
What happen, im stuck at enter the game today? Since update it work perfectly.. . My connection is ...

Hi, bro, pls provide us the related screenshot so that we could help u, thx

Author: Milquenn Time: 2015-4-28 14:07

COTK-LA replied at 2015-4-27 11:54
Hi, bro, pls provide us the related screenshot so that we could better understand and help u, thx

[attach]2220[/attach]

Author: COTK-Chen Time: 2015-4-28 18:07

Milquenn replied at 2015-4-28 14:07

For Samsung devices, please download Apk from http://www.heyshell.com/cot/download/ to install the latest version. Then clear cache and make sure your Internet connection is under good condition. Sorry for bringing you trouble.

Author: Goruk Time: 2015-4-28 21:23

COTK-LA replied at 2015-4-27 11:54
Hi, bro, pls provide us the related screenshot so that we could help u, thx

Its ok now..sry, for late reply. I just clear cache and data..then, let it update.. booom, i can login again..lol.

Author: Milquenn Time: 2015-4-28 22:22
How do I clear the cache?

Author: COTK-Chen Time: 2015-4-29 10:13

Milquenn replied at 2015-4-28 22:22
How do I clear the cache?

Here are some suggestions, hope it could help you:
http://www.wikihow.com/Clear-Your-Browser's-Cookies

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