Heyshell Games Forum

Title: can't log in [Print this page]

Author: DonJeSon280110 Time: 2015-11-11 05:34
Title: can't log in
it wont continue after loading... freeze on white horse

[attach]4240[/attach]

ty b4.

Author: COTK-Chen Time: 2015-11-11 10:59
Please clear the cache the try again. Sorry for the inconvenience.

Author: DonJeSon280110 Time: 2015-11-11 12:57

COTK-Chen replied at 2015-11-11 10:59
Please clear the cache the try again. Sorry for the inconvenience.

cleared already but still white horse..

Author: COTK-Chen Time: 2015-11-11 19:53

DonJeSon280110 replied at 2015-11-11 12:57
cleared already but still white horse..

We have checked and it works well for Chrome. Maybe you need to check the speed of local network. Sorry for the delay.

Author: DonJeSon280110 Time: 2015-11-11 22:42
b4 this white horse happen.. recently i install avast antivirus, is it possible that antvirus coz that? if it is.. can ur IT team help me solve this prob?
ty b4.

Author: COTK-Chen Time: 2015-11-12 11:59

DonJeSon280110 replied at 2015-11-11 22:42
b4 this white horse happen.. recently i install avast antivirus, is it possible that antvirus coz th ...

I do not think anti-virus will influence the game loading page. However, you could try to close it and try to open the page. If that works, please let me know. Thank you.

Author: DonJeSon280110 Time: 2015-11-12 13:14

COTK-Chen replied at 2015-11-12 11:59
I do not think anti-virus will influence the game loading page. However, you could try to close it ...

i deactived the antvirus.. but still cant open the game. and i try using uc browser walaa.. i can play the game.. soo until now im using uc browser..

but i still dont know what happen to my chrome.. i didnt make any changed that chrome

i thought you can help me

thanks anyway..

Author: COTK-Chen Time: 2015-11-13 10:51
Edited by COTK-Chen at 2015-11-13 10:52

DonJeSon280110 replied at 2015-11-12 13:14
i deactived the antvirus.. but still cant open the game. and i try using uc browser walaa.. i can ...

Thank you for your info. Sorry have not offered any help..I used Chrome and it works well. That's why it never occurs to me to try another browser before.

Author: DonJeSon280110 Time: 2015-11-14 20:28
Edited by DonJeSon280110 at 2015-11-14 20:29

COTK-Chen replied at 2015-11-13 10:51
Thank you for your info. Sorry have not offered any help..I used Chrome and it works well. That's w ...

another info.. that need help.. i cant use my explore.. still hv 5 more butt it didt works.. tx b4..
IGN jeto280110
s45.

Author: COTK-Chen Time: 2015-11-16 12:38

DonJeSon280110 replied at 2015-11-14 20:28
another info.. that need help.. i cant use my explore.. still hv 5 more butt it didt works.. tx b4. ...

Sorry for the inconvenience.

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