Top up bug

Isabella@0521

Hi I top up twice total of 4600gold

Shown I'm vip5 now but I had not seen the equips that should be part of that vip5 rewards
Also I only collected 20k iron as top reward where the other 20k?
My id Thaddy on S17

Isabella@0521

GM look here
I'm Thaddy on S17
I'm running 300% on iron but output only show 4914/hr
Please resolve this ASAP or refund my gold!

Isabella@0521

Lotsa of voucher to be won on. 4th server war
Liu bei/sun quan/cao cao not that far away
Oh wow I won over 4k vouchers throughout the 5 fights
Let me see: 5k per server war
= 50k for 10 server war so I need it go through 60 server war for 300k vouchers
Presume monthly one server war that will take me 5 years??? Oh wows

Isabella@0521

Anyone realize when u shadow it tell u shadow successful but it didn't add up

Isabella@0521

So they fixed the VIP issue
But where the horcrux iron rewards for top up?

Isabella@0521

Now Vip6 top up issue,what up with this game?