Lost of password

Appletree

Hi GM I need your help to reset my account password. Pls do contact me via email : cagivamitoevo@gmail.com

GMtai

If your password gone.
Please login with another account. Lol

All id lost password never comeback to you.

Ashenz

Help me gm..i forget my passworld nick tomi level 83 server s3 country shu...help me gm

Kuntet

Gm is not caring us

#Studio

Sir GMs , I used a guest acc and I linked with a mail , after I verify the mail , said I can use my email as my account name , so I used , but they keep saying me I need password , since ever I created the acc there were no password as it is a guest account and now it said I need.So I tried with forgot password no help,no use at all.I mailed sheeplanet but no reply at all again.I am pissed now and I missed events already.Times and money are wasted on this game and this is the service?I am pretty sure its not my fault about this password too since its a guest account but at least I linked for safty and shit happened.Could you guys pls give a little bit more concentrate on your customers(players)?By looking at above conversation it took days to get a reply.

#Studio

Hi GM sheeplanet , I can't retrieve my new password and I already message you , pls reply ...

Kuntet

me too, CS is not responsive than other heyshell game. Dont make me regret it after spend some money to buy VIP gold but finally i cannot play this game anymore. Pls fix it

The12345

I had send 9  messages to Customers services and they never

Kuntet

Sir help me,
I need to retrieve my password as guest member. I clicked link email but didn't get anything. I already sent email to soul@corp.heyshell.com within confirmation email evident from heyshell but not yet repplied. This is my email: wawan_kuntet@yahoo.com.

sheeplanet

gerolica replied at 2015-6-10 13:25
me too i lost my password GM plesse send to my email my password  thank you

Sir,

Have you tried to link your guestaccount to your email? I suggest you finish this step first and follow the guidance I have already posted in last thread to reset your password.

Regards,