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- 2015-9-10
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dear GM Chen,
my name felic and i'm player from s43.i have problem issue with gold that i already bought yesterday via credit card (mandiri bank),the problem is when i was done purchase via cc,the gold not come to my online acc (id 43) so i re login, and i do a mistake when log in, i log in by click to my old acc(server41,non active acc), and i'm supprised the gold was there.i bought gold for do the rc.
i also already sent the email to cotk@corp.heysell.com by yesterday 27feb 2016 also with screenshoot my non active id and my active id.
so GM-chen could you help me to see the transaction and help me to transfer the gold that i bought yesterday,from my old id which is non active id to the active one?
i'm really do appreciate dor your attention and support to solve this problem.
this is other information to you
my id on server 41 urbum words (non active id)
my id on server 43 kenkei
and also i attached some pictures to you.
hope i can hear soon the goodnews from you GM chen,thanks
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Post time 2016-2-27 14:21:06
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Post time 2016-3-1 12:02:15
