Apology for the Cheer Function in this Super Tournament

COTK-Chen

Dear plays,
So sorry that the system error in cheer function of this Super Tournament has not been fixed during this event and it is only available for the first round. Please keep an eye on the following rounds of competition between sima and Suwandi and support the player you prefer.
In addition, the vouchers you gain by cheering in Round 1 will be sent to your account automatically. If not now, please do not worry because there might be a delay. Please contact us on FB or in forum when needed.
Please allow us to apologize to you. We promise to check our system to avoid these problems in the future.
You could go to King’s Reward to claim the second pack of compensation: Voucher*500 before 12:30 11th, June.
COTK
9th June 2015

Aris3479

Dear COTK-Chen,

How about my gold/reward voucher that i should gain by raising in R2 yesterday?

Aris / S32

COTK-Chen

Aris3479 replied at 2015-6-9 22:54
Dear COTK-Chen,

How about my gold/reward voucher that i should gain by raising in R2 yesterday?

Sorry for the inconvenience. Next time we will examine it before the contest.

ToeTag

Did not get my voucher payout. S33 ToeTag

FockYerDodder

500 vouchers? that's too much
i think 500 silver is more than enough
anyway i just curious about this compensation why only for S1-S34 only?
does only S1-S34 have errors?or none outside S1-S34 complaint?
as far i know later server after S34 also participate,maybe some of them also has these problem which not receiving rewards from cheer function at super tournament but they have hard time pot in forum,whether can't speak english fluently or maybe some not even noticed that their vouchers didn't increase after cheering and their bet were won

COTK-Chen

ToeTag replied at 2015-6-10 13:32
Did not get my voucher payout. S33 ToeTag

We will check it for you ASAP. Sorry for the inconvenience.

ToeTag

Same thing happen to me in R2 bet.. What do u mean by next time?

Refund the bet or give us the correct amount if vouchers.

S33 ToeTag

FockYerDodder

ToeTag replied at 2015-6-10 13:34
Same thing happen to me in R2 bet.. What do u mean by next time?

Refund the bet or give us the corr ...

next time i think next tournament event

COTK-Chen

ToeTag replied at 2015-6-10 13:34
Same thing happen to me in R2 bet.. What do u mean by next time?

Refund the bet or give us the corr ...

At the semi-finals and final, it is unable to cheer for round 2~5. Sorry for the inconvenience.
We have checked your data on gold and voucher, the vouchers will be sent to you as long as it is confirmed to be missed.
Sorry for keeping you waiting.

yudis20

hi GM, kindly please check s35, cause i didnt get compesation reward,

Nokia S35
Thanks