quiz event bugged?

Lucerne.Sun

TheMaxwell replied at 2015-5-16 01:37
after recharge on s1 why on s2 recharge not get 3x dmonds?

Dear commander, did you recharge in s2 or s1? and by which way did you recharge, direct recharge, "point exchange" or "MOL card"?
The 3x event in s1 and s2 are two individual events, so if you recharge in s1, the payback you get is in s1, not s2;
and if you are sure you recharge in s2, but you recharge by "point exchange" way, there won't be 3x diamond payback.

TheMaxwell

s1 use credt card and s2 use pnt exchange

TheMaxwell

so pnt exchange cant get 3x dmonds?

Halsey

TheMaxwell replied at 2015-5-19 02:09
so pnt exchange cant get 3x dmonds?

Yes comander,the ponit exchange can't get 3X diamonds.
http://bbs.heyshell.com/forum.ph ... &extra=page%3D1

TheMaxwell

and what about player that not have credt card? and use gudang voucher and buy through heyshell also cant get 3x bonus?

Halsey

TheMaxwell replied at 2015-5-19 11:42
and what about player that not have credt card? and use gudang voucher and buy through heyshell also ...

   please read this http://bbs.heyshell.com/forum.ph ... &extra=page%3D1

paydine

Halsey replied at 2015-5-15 09:58
Dear commander, please give us the screen shoot when the bug happened. We have informed the pro ...

here is the screenshot...

Halsey

paydine replied at 2015-5-20 09:34
here is the screenshot...

Dear commander,
   
Here are some questions :
1,what's your smartphone?
Fox example:  ios  iphone6  ios version8  
2,when did you start the game met the BUG
Fox example:  Today i started it at 9:00am until met the bugs .
3,what's your smart phone's time zone?
Fox example:  i set in "date" GMT+7
4,Did you try restart the game ?

paydine

Halsey replied at 2015-5-20 11:06
Dear commander,
   
Here are some questions :

1)Huawei Honour 3x G750 Android OS, v4.2.2 (Jelly Bean)
2)few day after game latest update, open the game to claim free oil, wait until 12.30pm to enter quiz event but it say "not open yet"
3)GMT +8
4)Yes, try restart few time still say "not open yet" until event time ended

amara

help just recharge 1000 dmnd through web and dmnd not there