A Special Event-Thanksgiving Week Carnival Will Launch Soon!

fatty

COTK-Chen replied at 2018-11-22 10:07
Dear sir, you can provide us screenshots by email or fb, email: , fb: https://www.facebook.com/Cla ...

sent u a email.
thx

COTK-Chen

fatty replied at 2018-11-22 10:50
sent u a email.
thx

Dear sir,  we know your problem, you need scratch all 9 heroes completely, when all 9 heroes appear at the same moment,  the rewards will be send to you, even if you scratch 3 same heroes directly, you also need scratch left 6 heroes, thanks.

COTK-Chen

fatty replied at 2018-11-22 10:50
sent u a email.
thx

Dear sir,  we know your problem, you need scratch all 9 hero, when all 9 heroes appear at the same moment,  the rewards will be send to you, even if you scratch 3 same heroes directly, you also need scratch left 6 heroes, thanks.

BeamTo1999

COTK-Chen replied at 2018-11-22 10:04
Dear sir, you mean that you want to know how to use gift code claim rewards?? if it's right, you n ...

sorry sir,i claimed code but the image i meant is the screenshot of 2nd event which not getting the code.
i think email u will be easier  

fatty

COTK-Chen replied at 2018-11-22 10:58
Dear sir,  we know your problem, you need scratch all 9 hero, when all 9 heroes appear at the same ...

lmao...now only i clear about it
sorry to trouble u
and thx for helping me as well

BeamTo1999

i think i same to the above lol

w3izz

Dear GM, why i cant claim gift code from yesterday? All code cant claim. I never give the code to other also.. please respond!
w3izz shu45

w3izz

Hi GM, why i cant claim gift code, it happend since yesterday!
It state gift code already claim but i didnt share code to other! Please respond!
Shu45 w3izz

FanofBabes

w3izz replied at 2018-11-25 10:25
Hi GM, why i cant claim gift code, it happend since yesterday!
It state gift code already claim but ...

Yes, I've got this issue too.

COTK team have to compensate us on this. Why we can't claim our fresh, new gift code given after reset.

COTK-Chen

w3izz replied at 2018-11-25 10:25
Hi GM, why i cant claim gift code, it happend since yesterday!
It state gift code already claim but ...

Dear sir, don't worry, you mean that you get new gift code from event, but you can't claim gift, can you tell us how many times did you claim about that type rewards, and you can provide us screenshot about your gift code that you can't claim rewards, after event is end, you can contact with us and provide us gift code, we will check it and compensate you rewards, thanks.