Disposal notice for the players used improper way for recharge

Stratagem

Athur / GM,

You being too lax on fake gold users.   They cheated you out of your money by buying fake gold from third party instead of paying to your company.   

I think you should implement the following punishment in addition to what you have implemented.

All players who bought fake gold will be permanently banned UNTIL they pay off the amount they owe heyshell.  If they bought USD100 worth of fake gold, then they can reactivate their account by recharging the same amount.   Their account should remain banned until the full amount is paid.

In most instances, it's not possible to take back the gold and they've already used these to gain undue advantage.   The best way to enforce a fair gameplay for all is to implement what I have suggested.

I've seen a lot of crappy excuse about players getting cheated and some even threaten you with lawsuit.   This is all hogwash, all these players knew perfectly well they were cheating heyshell and no lawsuit can stand in court since yoou have evidence they exploited your system.   

Moreover, you should check for everyone who benefitted from fake gold across all servers and not only look at cases suspected by players.   Remember, these players cheated heyshell and are creating an unfair playing environment which may hurt your game's reputation if not dealt with wisely.

Please heed my advice and reconsider your actions, GM / Athur.

Stratagem

S7 Wu, Shu, Wei.. why are you bringing your server's matters in the way of fair competition?   

GM, as I suggested before, players who use illegal method needs to be balanced.   They must be required to pay up for fake gold - this can be the total of their existing gold and additional recharge.   This is the best way to nullify the effect of the fake gold for which they have already reaped the rewards.

If you don't do this, then players can always find something new and claim ignorance over doing something illegal knowing that early offenders will always get the lighter end of the stick.

"Balance" is no longer restricted to balance within single servers specially after you have cross-servers tournaments.

Stratagem

Cressbanez, my idea is to balance players who have used fake gold so they don't have undue advantage over players who have recharged via the correct channel.   I never suggested that players be permanently banned, they have the option to make up for their crime (ignorance is never an excuse) by paying the amount they owed Heyshell - that is the difference between what the gold should have cost versus what Heyshell actually received.

This is a game, there's no such thing as real gold.  Period.  Fake gold refers to gold obtained illegally - that is, the full amount didn't go to Heyshell which provides the game, rather than to some third party who is not officially affiliated with the company.

And yes, the money was real and the method was wrong.  Just like corruption passes real money to those who don't deserved it.  Giving the money to Heyshell is better than giving it to third party individuals who doesn't provide any service other than to exploit the system to earn money for themselves.   Don't tell me you don't believe corruption is illegal either?

Stratagem

Do you think all computer systems are smart enough to detect anomalies?   Have you ever designed a software before?   Do you understand how much effort goes into anticipating all possibilities?   All systems have bugs and loopholes.   

And what you're suggesting is a system that reconciles data across an accounting system and the game information.   Do you understand how much harder it is to track data flowing across 2 different systems?   If it was so easy, the GM can just press one button and find out who used fake gold rather than checking reported users one by one.

Stratagem

What do you mean by blocking system?   Banks don't have this, computer gaming companies certainly don't.   In a world where payment are routed via third party providers, such as MOL, Paypal, etc.   Merchants never receive payments on the spot.   Third party providers will consolidate the payments into a single transaction and let the merchant worry about the accounting matters.   That's why banks have multi-million dollar reconciliation systems to ensure their ledgers match with payments they received.   Game companies can't afford this.   So, how do you propose on implementing this blocking system of yours?  If you have the solution, you'd certainly become very, very rich.

I agree with your 2 proposals to the GM but you're overly optimistic if you believe it will stop all forms of exploits.   Have you ever heard of moral hazard?   It happens when bad behavior is condoned or not met with sufficient rewards/punishment, thereby encouraging people to find further ways to exploit inconsistencies in risk and rewards.  Those who benefited from fake gold (or discounted gold as you people from s7 like to coin it) need to be either punished and/or balanced to take away any undue advantage they have gained.   I vote for balance as I don't wish players to be banned, but they still need to be held accountable for their actions which is why I proposed that they be required to return or payup for the gold.

As I said earlier, GM's decision will only encourage people to become the early adopters of exploits knowing that early offenders will get a slap in the hand.

Stratagem

bibon replied at 2014-10-18 03:43
There is no free payment. When you lock the payment, that's it the money is come to your account.
Th ...

I understand you're probably not a Paypal merchant or have never worked for a financial institution so I forgive your ignorance.  Most, if not all, of these third party services send payments monthly based on monthly sales volume.   They simply keep a nostro account for each merchant to maintain the accounting and determine how much they're supposed to send each month.   This is also the reason why ebay is able to accept customer complaint and withhold payment to seller.  

Basides do you really think Paypal will send the merchant the money before they've even received it, specially for credit card payments.  

Stratagem

Actually, I don't even believe this is a Paypal bug, GM probably didn't communicate very well.  It's probably a Heyshell bug on processing transaction when the mode of payment is Paypal.   After all, it is Heyshell who informs Paypal the invoice amount the customer has to pay.