Heyshell Games Forum»heyshell forum › Clash of Three Kingdoms › Bug Reports › recharge but no credit loaded

View: 1614|Reply: 5

recharge but no credit loaded

3 !threads!	0 Friends	346 Money

member

Rank: 1

Send PM

Go to Page No.

1^#

Post time 2015-1-25 10:43:34 |Show the author posts only |Ascending

GM, i recharge using paypal, money deducted but no credit showed. Still having 0 points.
I have email to cotk@corp.heyshell.com

Can u help.expedite as i am using it for egg event. Thank you

Favorites0

Reply

Report

Athur

313 !threads!	0 Friends	5375 Money

Admin

Rank: 9 Rank: 9 Rank: 9

Send PM

6^#

Post time 2015-2-2 20:17:43 |Show the author posts only

Sir/Madame, due to it may refer to ur personal info, pls send us the PM to our FB or email, so that we could better help you, thx

Reply

Report

tsulanov

0 !threads!	0 Friends	38 Money

member

Rank: 1

Send PM

5^#

Post time 2015-1-25 22:39:08 |Show the author posts only

gm help me. buy voucher idr rp 200.000 indonesia. input to heyshell using mol. but only appear 2 point. how fix this? where is my point? i want my gold for cot game. help us please.

Reply

Report

RoyalWrath

0 !threads!	0 Friends	1949 Money

member

Rank: 1

Send PM

4^#

Post time 2015-1-25 22:31:29 |Show the author posts only

this happened to too many people especially when recharging through paypal it is very important you fix this quickly gm please hurry thank you

Reply

Report

关羽

3 !threads!	0 Friends	346 Money

member

Rank: 1

Send PM

3^#

Post time 2015-1-25 15:59:10 |Show the author posts only

GM, I went to check the recharge history. The latest USD800 wasn't reflected inthe history at all. However they deduct the money from my PayPal and send me the receipt. Can u settle this asap.

Reply

Report

KeigoMaximus