VIP3 Shadows

SteelBarr

Dear developers,

I have recently become VIP3 and in description it says that I am supposed to get 20shadows for that but I did not. Only have 4 shadows which are left from log in bonus. Can you please check that?

Thank you very much,
Barr, S30

SteelBarr

Arthur, can you help please?

SteelBarr

Athur replied at 2015-3-23 12:21
Sir, pls provide us the info attached with screenshot so that we could better help u, thx for ur und ...

Dear Arthur,

Here are the screenshots.
As you can see in battle and in equip I have only 4 shadows which I received from login on 13th day.
Also VIP3 is activated and all packages have been claimed.
Hope you can help, thanks!

SteelBarr

Athur replied at 2015-3-23 19:12
Sir, pls be waited and we'll check it, thx for ur info

Thank you Arthur!

SteelBarr

Athur replied at 2015-3-24 11:52
Sir, pls claim the VIP package, thx

Dear Arthur,

I did claim all the vip packages, but still as you can see on the above screenshots I didnt get those shadows.
At the time when I claimed packages I had 4 free shadows left from log in on 13th day and may be thats the reason why other 20 free from vip3 did not appear in my bag.

Thank you for your understanding! Hope you can fix it!

SteelBarr

Athur replied at 2015-3-24 18:28
Sir, pls don't worry, as the picture shown above, it is shadow order, not shadow, and this is syst ...

Thank you very much for your help Arthur!