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Post time 2015-4-13 12:11:15 |Show all posts
Dear GM

My id in game is Gary8reyes in S15 Shu. I wish to advise that for the weekend VIP bonus, I was unable to claim at all although the claim button is there. I do manage to claim the weekend gift though but not the VIP bonus. I am currently VIP 8 and hope you could assist to look into the matter. Appreciate you to credit whatever I was entitled in due course.

I await your early reply. Many thanks.

Kind Regards

Gary8reyes

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Post time 2015-4-13 18:27:04 |Show all posts
Sir, pls don't worry, we'll check it for u, thx

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Post time 2015-4-14 11:28:58 |Show all posts
Athur replied at 2015-4-13 18:27
Sir, pls don't worry, we'll check it for u, thx

Dear GM..thank you very much. Await your early reply.

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Post time 2015-4-16 11:09:08 |Show all posts
gary88reyes replied at 2015-4-14 11:28
Dear GM..thank you very much. Await your early reply.

Sir, we need to make sure one thing, pls tell us which VIP bonus haven't u received, thx

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Post time 2015-4-16 11:37:52 |Show all posts

i wonder if the GM does gif compensation for their mistakes or bugs in this game ??

well hopefully gary gets wat he is deem to get... n wit a lil extra as a gift ...

now tht would be called a good service...

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Post time 2015-4-18 10:37:39 |Show all posts
Dear GM

Apologies for the late reply.

It was last weekend VIP bonus for sat and sun. Supposed to have 60gold plus 2 shadow order and 1 advance summon order. Also have legion order but need gold to send. Appreciate you to look into the gold, shadow and advance summon compensation. Many thanks.

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Post time 2015-4-18 10:38:53 |Show all posts
uuhh replied at 2015-4-16 11:37
i wonder if the GM does gif compensation for their mistakes or bugs in this game ??

well hopefully ...

Hi bro uuhh

Yah I could not claim at all though the button is there to press. Bug I think. Hope GM compensates me back

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Post time 2015-4-19 14:18:38 |Show all posts
Dear GM

As usual, I am unable to claim for yesterday and today VIP bonus as well. Could you please kindly look into it as to what exactly happened? It is really unfair to me. Thanks.

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Post time 2015-4-20 05:45:01 |Show all posts
the GM hasn't appear yet
amazing

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Post time 2015-4-20 10:16:52 |Show all posts
Gary88 replied at 2015-4-19 14:18
Dear GM

As usual, I am unable to claim for yesterday and today VIP bonus as well. Could you please  ...

Please tell us your in-game name, the server and when it happened for us to check it for you. To ensure the safety of your ID, it is suggested to send your information above through Private Message. Thanks for your support.
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