Recharge issue

COTK-Chen

Sorry. We will check it for you ASAP. Would you please offer us these information: your server, IGN, how much you recharged and when. A screenshot of receipt you received from top-up platform will be really helpful. You may send them to our E-mail address:  cotk@corp.heyshell.com. Thank you for your cooperation.
Did you recharge via GooglePlay? Could you pls send the screenshot with Order Number to us? Pls use E-mail or Private Message on FB to keep your privacy. Thank you.

COTK-Chen

frank replied at 2015-6-28 14:42
Me too., i have top up for 100$ but untill now i don't accept the gold

We need your IGN, server, time of recharging and the invoice from your payment platform.
Pls send it via E-mail:  cotk@corp.heyshell.com or FB Private Message. Sorry for the inconvenience.

COTK-Chen

Penndragon1 replied at 2015-7-11 08:10
Oh game name Penndragon server 38

To protect your privacy and security of account, please reply my PM. Thank you.