Recharge problem

Aptknack

Hi GM,

My recharge for s9 has been appearing at s10. I don't play or use S10 as you can see so would appreciate if you can assist to return the gold to my s9 account Wei.Yunfei. Thanks.

i paid directly from iPad in-game

Athur

Hi, I have received your message on facebook. In principle, we have no such transfer.

Aptknack

Athur replied at 2014-6-17 10:04
Hi, I have received your message on facebook. In principle, we have no such transfer.

Hi this is not a transfer as I didn't recharge this in S10. I recharged in S9. The download didn't go thru and when I happen to log on S10 the recharge appeared. This is an error not a deliberate recharge on a server and then ask for transfer. I downloaded in s9. It showed up in s10 the error is straight forward. Please adjust

Athur

Hi, your problem has been solved. Please check your message on facebook.

jody

how about my problem Admin..?
can i recharge again..?
please help

Athur

Hi jody, it seems that you have refund several times., once may be a mistake, but twice is not. You can check your account and give us an explanation.