Recharge Failed Again

jody

Admin.... I am still cannot recharge..!!!
please help

server : server 7 United Front
IGN : jody
payment id 1st recharge : 532872890157750
payment id 2nd recharge : 532872956824410

Athur

Hi, I will feed it back to the staffs. Please wait.

Athur

Hello jody, I have consulted the staffs about your recharge problem. You recharged in March once and then you applied for refund. Owing to this, you had a bad record in consuming, thus our system pull you into the blacklists. For this reason, your have problem in recharging recently. Hope you understand. You can apply for refund now, or could you please explain the reason why you applied for refund last time? We can come to an understanding and then you can recharge normally again.

jody

Did I applied refund in March..? as I remember, I never applied for refund... I might accidentally press the wrong button.. but to be honest I never applied and received any refund...

This is my purchase history, and there wasnt any problem until end of May..


I love playing COTK, therefore I recharge till now I am vip 7... so please solve my recharge problems...
Thanks

jody

so Admin, would u please allow me to be able to recharge normally again..?
cause recharge is addicted
if there is a mistake from me, about accidentally refund, i am sorry and i promise u that will be never happen again..
thanks in advance

Athur

OK, I will feed it back to the staffs. Please wait patiently.

jody

thanks admin...
i hope not too long, cause i need to recharge...
thanks, i appreciate your help..

jody

admin..
i am waiting almost a week.. how about my recharge problems, will i be able to recharging again.?
seriously, i need to recharge so please solve my problems as soon as possible..

thanks

Athur

Hello jody. I will consult the staffs and then tell you the result. Please wait patiently.

jody

it solved now...
thanks a lot admin, God bless u....
I hope in the future, this recharge problem will not happen again, either for me or for others....