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Heyshell Games Forum»heyshell forum › Clash of Three Kingdoms › Bug Reports › recharge problem
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Author: tnt002
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recharge problem

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Athur

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Post time 2014-6-17 10:01:41 |Show all posts
Hi,
please provide these information to help us check your payment status.
>>Your Server
>>Your IGN
>>How much you recharged?
>>By which way do you recharged?
>>Recharge time
>>payment id (facebook only)
>> Take an order purchase order sreenshot.
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Athur

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Post time 2014-6-17 14:17:57 |Show all posts
Hi tnt002, could you please take a receipt screenshot?
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Post time 2014-6-17 14:21:02 |Show all posts
You can find it in your email which can provide order number and purchase order date.
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Post time 2014-6-18 10:41:09 |Show all posts
Hi tnt002, login your sever, we will send you your 20 gold.
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Post time 2014-6-18 12:10:18 |Show all posts
Hi, log in the game, so we can send gold to you.
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Post time 2014-6-19 16:23:08 |Show all posts
Have you received your gold?
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Post time 2014-6-24 09:41:31 |Show all posts
kris84 replied at 2014-6-21 11:19
I can't recherge

Hi, can you explain it clearly?
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Post time 2014-6-24 09:42:17 |Show all posts
rizalowen replied at 2014-6-23 02:33
my point 120 from FB voucher lose gold. how my gold? i need gold to recharge VIP 2

Hi,
please provide these information to help us check your payment status.
>>Your Server
>>Your IGN
>>How much you recharged?
>>By which way do you recharged?
>>Recharge time
>>payment id (facebook only)
Reply

Report

Athur

313

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Post time 2014-6-24 09:42:41 |Show all posts
Athur replied at 2014-6-24 09:42
Hi,
please provide these information to help us check your payment status.
>>Your Server

Take a receipt screenshot please
Reply

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