Advance 10 Epic glitch

Hw9889

Hi there,
Time is 255am US Eastern time.  I paid 1400 for an advance epic, the gold was deducted but no hero appears.  Why?

harrydaily

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Hw9889

I did not

Athur

Hw9889 replied at 2014-10-14 19:19
Nothing appeared on the right column ,  there was no indication that anyone was issued to me Hero or ...

Sir/Madame, you could check it through Liege man to see if you get or not a hero. thx

Arthur

My friend use this summon and only GOT 1 CARD ! at 1st time ( Epic )
and 2nd time only 1 RED HEROES !

u just lose 1400. his 2800 without solution and get same answer like yours.

Dont hope to much...

Hw9889

Hello?..anybody home?

Hw9889

Any comment???

Hw9889

Please investigate into this matter and refund me 1400 gold.  

Hw9889

Nothing appeared on the right column ,  there was no indication that anyone was issued to me Hero or not.
You could check that the gold was deducted. 1400 GOLD.
Thanks.

Athur

Sir/Madame, the hero you summoned may not be a purple one, it may others, so it would not be appeared in the right corner of the instructions. thx