Faulty wheel s31

DP777

hi GM, my server mate has reported issue with wheel of fortune. He has mylu in he wheel but can't claim. He has reported the issue to the GM since last wheel event but till now also no reply.extremely bad customer service

smithyphoeb

It also happened at our server s39 last time, 3of our playees got mylu but after claimed it jump to ro. They use golds to spin. Huh

Lime

Chen u dont do shit. This game should be banned from appstore.
Stop recharging guys!!!!!!!!
This game is a scam, they never refund when they do wrong.

COTK-Chen

DP777 replied at 2016-3-31 07:44
Looking through the thread these are few observations:-

1) Evidence provided are very clear and wel ...

We did not try to find excuses. We are trying to fix it. Thank you for your patience.

zfirez

我看，再怎么说都没有用。查了这么久。。。

DP777

Looking through the thread these are few observations:-

1) Evidence provided are very clear and well captured
2) This is the 3rd week and is still investigating???
3) Obvious there is a bugs in the software and GM is trying hard to find an excuse
4) There should be log sheet recorded on our activities and GM not able to produce also prove that the bugs exist
5) The intention to address this problem is not there, instead GM is applying a delay tactics in hoping that the player will forget it
6) Shows there is an integrity issues with the GM and looks like the trust has been bleached. This could also means that all the game formula could be error but have been brushed off by them without a valid explanations

With the above I would strongly suggest that Chan should not waste his time going through this agony and report this to apple as "SCAM" by providing all the evidence. For the rest if you are sharing the same sentiments then report as well so that justice can be done.

DP777

Thanks for the pledge 118. If you guys are reading this pls help me pledge

DP777

Look at this GM u r making my server mate nervous breakdown... Stop playing delay tactics.

118

Hi DP thanks for fighting for ChanTT. I am from S31, VIP9 and i pledged not to recharge anymore or fund them until i see a proper response and not "please be patience"

DP777

Agreed with PM. Imagine u owed me sgd2.2k for a month then everyday I tell u to be patience. Our accounting dept is looking into it. For those reading this, this could happen to you. Totally unprofessional GM. I pledge not to RC till chanTT has satisfactory answer and not just wait and patience. If you are with me, please pledge here